Hello, Customer Service Generalists!
My name is Ari Siegel, and I am the Founder and CEO of History by Mail, a monthly subscription service for reproductions of historical letters and documents. Each letter comes with a separate document explaining the context of the letter including its author, recipient, and relevance to the events of its time, as well as a transcription when necessary.
History By Mail makes an excellent gift for history buffs of all shapes and sizes.
Our team of history enthusiasts works with archivists to select fascinating documents from the world's best archives and obtain the rights to use each document. A team of graphic designers then creates replicas which are delivered to subscribers on high-quality paper along with a context document.
About the role:
We are seeking a dedicated and versatile individual to join our team as a Customer Service Generalist at Historybymail. In this role, you will play a crucial part in ensuring exceptional customer support, efficient order fulfillment, and the maintenance of accurate customer data. Your commitment to providing excellent service will be the cornerstone of our customers' satisfaction.
This is an exciting full-time role. We are actively seeking talented candidates residing in South America and the Philippines to join our team.
Please note that you’ll be joining a fast-paced and high-achieving team. You’ll be held to high expectations and challenged. And you’ll also be supported in your growth in this role professionally as well as personally.
If this sounds interesting to you, please proceed with the application.
Kindly be advised that the recruitment process is being managed by Premier Media. For any further details or inquiries, please reach out to the Premier Media recruitment team, as they oversee all our hiring procedures.